1. The agreement

These terms are an agreement between you and [Company legal name] ("CompanyScribe", "we", "us") for using the CompanyScribe website and app (the "Service"). By creating an account or using the Service, you agree to them. Our Privacy Policy explains how we handle personal data.

If you use CompanyScribe for a company, you confirm you can accept these terms for it, and "you" means that company.

2. Accounts

• Give accurate details and keep your email address up to date.
• Keep your password safe. You're responsible for what happens under your account and in workspaces you manage.
• Tell us right away at [support@email] if you think someone else has accessed your account.
• You must be at least 16, and old enough to agree to these terms where you live.

3. Agencies and their clients

CompanyScribe lets agencies run workspaces for their clients under their own brand. If you're an agency:

• You're responsible for your clients and everyone you invite. Make sure they follow these terms, including the acceptable use rules.
• You're responsible for your relationship with your clients: your own agreements, prices, privacy notices and support.
• You need the rights to use the names, logos, colours and domains you add, and you're responsible for setting up your custom domain.
• Your clients' team members use CompanyScribe through your workspaces. We don't have a separate contract with them, and their data in your workspaces is handled on your instructions (see the Privacy Policy).

If you were invited into a workspace by an agency, these terms still apply to how you use the Service. The agency manages your access.

4. Your content

• You own it. Files, recordings, imported websites, templates, guides, comments and anything the AI drafts for you are yours (or your client's, as agreed between you).
• What you let us do: you give us permission to store, process, display and send your content (including to the AI provider your workspace picked) only to provide and secure the Service for you. We don't use your content to train AI models.
• Your responsibility: you confirm you have the rights, notices and consents needed for what you upload. This includes the consent of everyone recorded in calls or videos where the law requires it, and permission to import the websites you add.
• Sharing: when you share a guide by link or make a workspace public, anyone with the link can see it. You choose who gets access.
• Feedback: if you send us ideas or suggestions, we can use them freely without owing you anything.

5. AI features and your AI provider

• Your own key: AI features use the API key your workspace adds for OpenAI, Anthropic, Google or OpenRouter. Your use of that provider is under your agreement with them. You pay them directly and you're responsible for your key, usage limits and costs.
• Not our service: we're not responsible for the provider's availability, pricing, outputs or how it handles data. Check their terms, especially on free tiers.
• Drafts can be wrong: AI-generated guides, answers and transcripts can be inaccurate, incomplete or out of date. Review them before publishing or relying on them. They're not legal, safety, medical or financial advice.
• Not unique: similar inputs can produce similar outputs for other people.

6. Acceptable use

Don't use CompanyScribe to:

• break the law or anyone's rights, including privacy, recording-consent and intellectual property laws;
• upload content you're not allowed to share, or content that's harmful, abusive or sexually exploits anyone;
• import websites you're not allowed to copy, or get around access limits on them;
• spread malware, probe or attack the Service, or access accounts or workspaces you're not invited to;
• copy, resell or reverse engineer the Service except as these terms allow (agencies may offer it to their clients under their own brand);
• overload the Service, or scrape it with automated tools beyond the connections we offer;
• break your AI provider's usage policies.

We may remove content or suspend access that breaks these rules. Where we reasonably can, we'll tell you first and give you a chance to fix it.

7. Plans and payment

• Paid plans are billed monthly in advance through Stripe and renew automatically until you cancel. Prices are shown on our website and exclude taxes, which you pay where they apply. Stripe handles your card details; we never see them.
• If your plan comes from an AppSumo license, you don't pay us monthly. Your plan follows your license, and refunds for AppSumo purchases are handled by AppSumo.
• If a payment fails, we'll let you know. If it isn't fixed within [14] days, we may pause paid features.
• We'll give you at least 30 days' notice before changing your price. The new price applies from your next billing period.
• Payments aren't refundable for partly used months, unless the law says otherwise.
• AI usage is billed by your AI provider, not by us.

8. Cancelling and ending

• You can cancel anytime. You keep access until the end of the period you've paid for.
• To delete your account, email [support@email]. We delete it within [30] days.
• An agency with an active subscription can't be deleted until the subscription is cancelled.
• We may suspend or end your access if you seriously or repeatedly break these terms, don't pay, or put the Service or others at risk. We'll give notice where we reasonably can.
• You can export any guide to Word or PDF while your account is active. Deleting a workspace or agency is immediate and can't be undone, so export what you need first.
• Sections that by their nature should continue (like content ownership, disclaimers and liability) still apply after the agreement ends.

9. Our service

We own CompanyScribe: the software, design and our brand. We give you a right to use the Service under these terms while your account is active. We may improve, change or stop features. If we remove something important from a paid plan, we'll tell you in advance.

Features marked as beta or preview are offered as they are and may change or be removed.

10. Disclaimers

We'll provide the Service with reasonable care and skill. Beyond that, and as far as the law allows, the Service is provided "as is" and "as available", without other warranties. That includes warranties that it will be uninterrupted or error-free, or that AI output will be accurate.

11. Limitation of liability

As far as the law allows:

• neither side is liable for indirect or consequential losses, or for lost profits, revenue, or data;
• our total liability for any claims is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that can't be limited by law, such as liability for fraud, or for death or personal injury caused by negligence.

12. Indemnity

If someone makes a claim against us because of your content (including recordings without the needed consent), your clients or invited users, or your breach of these terms, you'll cover our reasonable costs and losses from that claim. We'll tell you about the claim promptly and let you handle it.

13. Changes to these terms

We may update these terms. For changes that matter, we'll email account owners or tell you in the app at least 30 days before they take effect. If you keep using the Service after that, the new terms apply. If you don't agree, you can cancel before they take effect.

14. Governing law

These terms are governed by the laws of [jurisdiction], and disputes go to the courts of [venue], unless the law where you live gives you other rights.

15. General

• These terms and the Privacy Policy are the whole agreement between us about the Service.
• If part of these terms can't be enforced, the rest still applies.
• If we don't enforce something right away, we haven't given up the right to.
• You can't transfer these terms without our consent. We can transfer them if CompanyScribe is merged or sold.
• We won't use your name or logo publicly without your permission.
• Neither side is responsible for delays caused by events outside its reasonable control.

Questions: [support@email], [Company legal name], [registered address].